Our Reviews

Luz R|2024 Chevrolet Equinox

Confirmed Service Customer

5/10/2025

Great cx service

5/12/2025

Luz, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Vaden Chevrolet Savannah

Business Response

HINESVILLE, GA

Terrell N|2024 Chevrolet Tahoe

Confirmed Service Customer

5/11/2025

The service was done in a timely manner

5/12/2025

Terrell, it is great to hear everything was done quickly and to your satisfaction! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

RICHMOND HILL, GA

Robert P|2024 Chevrolet Tahoe

Confirmed Service Customer

5/12/2025

It would be more customer friendly if the rep would come ask about additional things that need changing instead of emails or texts. Some people don't pay attention to their phones 24/7

5/13/2025

Robert, thank you for taking the time to leave us feedback about your experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Business Response

BLOOMINGDALE, GA

Abraham B|2021 Chevrolet Blazer

Confirmed Service Customer

5/12/2025

They wanted to change my air filter that didn't needed changing. I went home pop it out and could see clear through it

5/12/2025

Abraham, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

Business Response

SAVANNAH, GA

Deborah B|2020 Chevrolet Equinox

Confirmed Service Customer

5/12/2025

Everything went well, from drop off to pick up

5/13/2025

Deborah, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Savannah, GA

Marvin P|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

5/14/2025

I dropped my truck off for an issue. I picked it up on a Thursday and Friday I was dealing with the same issue again.

5/15/2025

Marvin, we regret to hear that you had this experience with us. Please contact us at (912) 925-9393 so we can work with you to make this right.

Business Response

SAVANNAH, GA

Joseph W|2025 Chevrolet Colorado

Confirmed Sales Customer

5/14/2025

Questions were answered quickly

HAMZA CHANNAJ

5/15/2025

Joseph, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HINESVILLE, GA

Melissa K|2019 Chevrolet Equinox

Confirmed Service Customer

5/14/2025

Great experience overall

5/16/2025

Melissa, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SAVANNAH, GA

Gregory B|2022 Chevrolet Tahoe

Confirmed Service Customer

5/16/2025

Very smooth and professional

5/18/2025

Gregory, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SAVANNAH, GA

Gerald D|2025 Chevrolet Trax

Confirmed Sales Customer

5/18/2025

My son and I had a very excellent experience, the salesmen ,saleswoman and manager were very polite ,friendly ,kind and very professional and knowledgeable on the subject. The appearance of the dealership was impressive and very clean. The 4 hours and 26 minutes round trip from North Charleston SC to Savannah was worth it.

ROBBIE JONES

5/19/2025

Gerald, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTH CHARLESTON, SC

Felicia P|2015 Chevrolet Impala

Confirmed Service Customer

5/19/2025

Great experience

5/19/2025

Felicia, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SAVANNAH, GA

Kenneth W|2025 Chevrolet Colorado

Confirmed Sales Customer

5/20/2025

great people to work with, very helpful and up front.

CANDALIEGHA NEWMAN

5/21/2025

Kenneth, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

RINCON, GA

Alison C|2025 Chevrolet Equinox

Confirmed Sales Customer

5/22/2025

Once again, Kristina Quanstrom has delivered outstanding service and made my car buying experience nothing short of excellence. This isn't my first purchase with her, and I'm always impressed by her dedication to finding exactly what I am looking for and how simple she makes the entire process for me. She has consistently gone above and beyond, making the entire process smooth and enjoyable. I highly recommend KRISTINE to anyone looking for a seamless car buying experience.

KRISTINA QUANSTROM

5/23/2025

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

Business Response

COLLINS, GA

Billy P|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

5/22/2025

I am a repeat customer over several years and models. Dealership is clean, orderly and well stocked. The service and waiting areas are clean and comfortable. The staff is knowledgeable and friendly. My wait time was reasonable for the service I required. Service cost was reasonable and in line with what I expected. I did use a service discount coupon provided by Vaden which is much appreciated. I would recommend Vaden to family, friends, and others for service needs.

5/23/2025

Billy, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again for the recommendation, and have an amazing day!

Business Response

SAVANNAH, GA

Julian M|2025 Chevrolet Trax

Confirmed Sales Customer

5/23/2025

It was a really nice experience. Wassim was awesome helping me getting my deal.

WASSIM NADIR

5/23/2025

Julian, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FORT STEWART, GA

Charles S|2018 Chevrolet Suburban

Confirmed Service Customer

5/23/2025

I was will taken care.

5/26/2025

Charles, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SAVANNAH, GA

Maria C|2023 GMC Yukon XL 1500

Confirmed Service Customer

5/24/2025

So far terrible but I am waiting for a resolution

5/26/2025

Maria, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (912) 925-9393 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

BROOKLET, GA

Vasiliki S|2024 Chevrolet Malibu

Confirmed Service Customer

5/24/2025

Please have the television in the waiting room tuned to weather channel or local news channel. The sports channel it is always tuned to is annoying. A science program on PBS or a children's program would even be better than the yuck sports always on - PLEASE!

5/26/2025

Vasiliki, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (912) 925-9393 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

SAVANNAH, GA

Yvonne S|2012 Buick LaCrosse

Confirmed Service Customer

5/25/2025

Was greeted in a pleasant manner. Courteous custo

5/26/2025

Yvonne, we want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!

Business Response

SAVANNAH, GA

Keldric H|2023 GMC Sierra 1500

Confirmed Service Customer

5/26/2025

The experience has been a good one.

5/26/2025

Keldric, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WARNER ROBINS, GA

Brenda H|2018 Chevrolet Equinox

Confirmed Service Customer

5/26/2025

It was a simple oil change.

5/26/2025

Brenda, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SAVANNAH, GA

Desiderio M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/26/2025

That's so good. Excellent personality

NATASHA DEL TORRES SEBA

5/27/2025

Desiderio, we appreciate you taking the time to leave us this feedback. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (912) 925-9393 so we can discuss your experience further. We look forward to hearing from you.

Business Response

SAVANNAH, GA

Jessie S|2025 Chevrolet Trax

Confirmed Service Customer

5/26/2025

Friendly

5/27/2025

Jessie, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

Business Response

SAVANNAH, GA

Winston P|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

5/26/2025

My experience was good

5/27/2025

Winston, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SAVANNAH, GA

Jennifer M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

5/27/2025

David Jung is definitely an asset to this dealership. We have not had great experiences with dealerships since moving to the Savannah area. He is very professional, listens to the customer and friendly. He was able to hand off the deal to Kean who was great as well. Took the time showing the customer the vehicle and completing the paperwork in a timely fashion. This team is one I will recommend to everyone! Well done! 😊

KEAN WILLIAMS

5/27/2025

We're happy you found our staff to be so supportive during your experience here at Vaden Chevrolet Savannah. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

SAVANNAH, GA

Elaine M|2018 Chevrolet Cruze

Confirmed Service Customer

5/27/2025

Whenever I've had my 2018 Cruze serviced at the Vaden dealership I've been treated with the utmost respect by all personnel. The servicing is completed in a timely fashion and if there is a delay, I'm notified as to the reason along with progress updates. Finally, the facility is clean and comfortable for customers who choose to wait for their vehicles.

5/27/2025

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Ramon K|2018 Chevrolet Traverse

Confirmed Service Customer

6/2/2025

Advisor Damien always threat every one with professionalism and honesty,

6/3/2025

Thank you for choosing Vaden Chevrolet Savannah as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

RICHMOND HILL, GA

Robin S|2024 Chevrolet Traverse

Confirmed Service Customer

6/27/2025

Always count in the Vaden team!

6/3/2025

Robin, thank you for choosing Vaden Chevrolet Savannah as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

MIDWAY, GA

Timothy M|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

6/2/2025

service was done in a very quickly

6/4/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SAVANNAH, GA

Leija Rena M|2025 Chevrolet Trax

Confirmed Sales Customer

6/4/2025

Every was very open honest and respected my boundaries.

ROBBIE JONES

6/5/2025

Leija, thank you so much for your positive comments about Vaden Chevrolet Savannah! We do hope we can be of assistance in the future. Take care!

Business Response

SAVANNAH, GA

Candaliegha N|2025 Chevrolet Colorado

Confirmed Sales Customer

6/4/2025

Timely and professional

CANDALIEGHA NEWMAN

6/5/2025

Candaliegha, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!

Business Response

SAVANNAH, GA

Justin C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/4/2025

Friendly staff. Communication about what can be expected and when

6/5/2025

Justin, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SAVANNAH, GA

Christopher S|2025 Chevrolet Trax

Confirmed Service Customer

6/9/2025

They did a great job and are friendly best employees ever

6/10/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

SAVANNAH, GA

Marc W|2022 Chevrolet Blazer

Confirmed Service Customer

6/9/2025

The service as usual was outstanding. The appointment was done on time and all the associates were very friendly and professional.

6/10/2025

Marc, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Bernard L|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/11/2025

Replaced tire

6/11/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Vaden Chevrolet Savannah and we hope to see you again soon!

Business Response

SAVANNAH, GA

Schiavonne S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/11/2025

Not a quick response on details and updates.

6/12/2025

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (912) 925-9393.

Business Response

SAVANNAH, GA

John H|2024 Chevrolet Malibu

Confirmed Service Customer

6/11/2025

He was very good experience I enjoyed the last time I spent there

6/12/2025

John, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

SAVANNAH, GA

Kathy M|2022 GMC Acadia

Confirmed Service Customer

6/14/2025

We were in town for my son’s wedding. We had a full weekend of activities, ceremony, and reception. Needless to say, the last thing I needed was for my car to break down upon arrival at the hotel. I had the car towed to the nearest car care center. Upon recommendation from them, I had it towed to your dealership. I drive an Acadia Denali. Kevin in the service department stayed in contact with me on the status of the work being done. His friendly professionalism and kindness was a great relief to a stressful situation. My car was ready much sooner than I expected and it was covered under warranty which was a bonus! I live in central Florida, I told Kevin I am tempted to bring my car back to him should it ever need work again, Lol. Overall it was a good ending to our wedding weekend. Many thanks to Kevin and team.

6/16/2025

Kathy, we're happy you found our staff to be so supportive during your experience here at Vaden Chevrolet Savannah. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DAY CITY, FL

Johnna H|2025 Chevrolet Equinox

Confirmed Sales Customer

6/14/2025

Robbie was and excellent sales person. Very personable, great follow up and not pushy. Did a wonderful job explaining all the features and benifits and closing me on my new vehicle.

ROBBIE JONES

6/16/2025

Johnna, your satisfaction is important to us, so we want to sincerely thank you for choosing Vaden Chevrolet Savannah and we hope to see you again soon!

Business Response

SAVANNAH, GA

Lori S|2024 Chevrolet Blazer EV

Confirmed Service Customer

6/16/2025

Our EV vehicle was receiving a recall and would take most the day plus part of the next day. Ashley was excellent at explaining what was going on and found a rental for us while they worked on our vehicle. That was so helpful and important for us, because my husband is handicapped and its hard for him to sit in the seats at the waiting room for for very long. Ashley was extremely knowledgeable and understood everything about our EV , we hope to have her help us again in the future!

6/18/2025

Lori, thank you so much for your positive comments about Vaden Chevrolet Savannah! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Joshua H|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/17/2025

It was quick and easy, everyone there was super friendly and helpful and got me the truck I wanted

ANDREW HARRELL

6/18/2025

Joshua, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

FORT STEWART, GA

Phillip W|2024 Chevrolet Silverado 1500

Confirmed Sales Customer

6/17/2025

Easy and Quick and at a good price.

ANDREW HARRELL

6/18/2025

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TOWNSEND, GA

Jonathan P|2023 Chevrolet Tahoe

Confirmed Service Customer

6/18/2025

Over the past few months, I’ve visited Vaden several times to resolve various service issues. This is the first time I've received communication from your service department directly, as it typically gets lost in my husband's inbox. I’m happy to report that the customer service at Dan Vaden has been consistently exceptional. Each representative has treated me with respect and genuine care, clearly outlining what I can expect throughout the process. Thank you for being the best service department in town! Please make sure this praise gets credited to all those that have helped me in the last several months. They are the best! Kimberly Pannell

6/18/2025

Jonathan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Andrea W|2019 Chevrolet Trax

Confirmed Service Customer

6/18/2025

I've never had a problem with the dealership for any kind of service. Am a Chevy girl.

6/18/2025

Andrea, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SAVANNAH, GA

Charles S|2018 Chevrolet Suburban

Confirmed Service Customer

6/18/2025

My experience was great.

6/19/2025

Charles, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Matthew E|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/18/2025

Natasha was extremely excellent, will definitely buy from her in the future

NATASHA DEL TORRES SEBA

6/19/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

SAVANNAH, GA

Joshua B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/20/2025

They took my car in an emergency, looked at it the very next morning ordered the parts for the next day and installed and got my vehicle back to me quickly. They communicated with me about the issue and validated the repair was under the warranty.

6/23/2025

Joshua, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Vaden Chevrolet Savannah - Service and we hope to see you again.

Business Response

SAVANNAH, GA

Phillip T|2015 Chevrolet 3500HD Silverado

Confirmed Service Customer

6/20/2025

Very fast and courteous service! Dalton was very helpful in squeezing me in to an earlier appointment date!

6/22/2025

Phillip, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Harlan F|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/21/2025

Amazing staff and great athm

CANDALIEGHA NEWMAN

6/23/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Vaden Chevrolet Savannah and we hope to see you again soon!

Business Response

POOLER, GA

Schiavonne S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/22/2025

Very nice and helpful

6/23/2025

Schiavonne, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Bobby S|2023 Chevrolet Tahoe

Confirmed Service Customer

6/22/2025

Everyone was very helpful and professional. They went above and beyond to make sure they serviced my vehicle and fix the problem.

6/23/2025

Bobby, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HINESVILLE, GA

Samuel H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/22/2025

No comment

6/23/2025

Samuel, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

HINESVILLE, GA

Bill W|2015 Chevrolet Camaro

Confirmed Service Customer

6/23/2025

fast turn around and the car runs great

6/24/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Katelyn N|2025 Chevrolet Trax

Confirmed Sales Customer

6/23/2025

It was my first time buying a car, the team was very welcoming, friendly, and not pushy! I would definitely come back again, thank you Andrew!

ANDREW HARRELL

6/24/2025

Katelyn, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BLUFFTON, SC

Tiyana C|2025 Chevrolet Trax

Confirmed Sales Customer

6/23/2025

The staff is amazing. Kristina made the buying process super easy

KRISTINA QUANSTROM

6/24/2025

Tiyana, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Chevrolet Savannah! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SAVANNAH, GA

Cynthia B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/23/2025

.

6/25/2025

Cynthia, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

RINCON, GA

Alisha W|2026 Chevrolet Equinox

Confirmed Sales Customer

6/24/2025

I am loving my Chevrolet Equinox!! Mr. Malachi Dalton was amazing and one of the best car salesmen I have ever met! He was relatable, patient and kind. Malachi’s demeanor was the reason i decided to buy my Equinox from Vaden Chevrolet Savannah. I will like to thank Mrs. Candaliegha Newman for her assistance and kindness. I will like to thank the young car insurance woman for being sweet and clear. Thanks to the staff for there smiling faces and the welcoming presence! I appreciate you all.

CANDALIEGHA NEWMAN

6/25/2025

Alisha, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!

Business Response

SAVANNAH, GA

Elizabeth B|2025 Chevrolet Trax

Confirmed Service Customer

6/25/2025

N/A

6/25/2025

Elizabeth, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

SAVANNAH, GA

Deborah C|2020 Chevrolet Malibu

Confirmed Service Customer

6/25/2025

Everyone that I encounter was very polite and professional. The service center was clean and organized.

6/25/2025

Deborah, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Michael B|2020 Chevrolet Corvette

Confirmed Service Customer

6/28/2025

My C8 Corvette was taken in for an oil change service at the scheduled time. Once the oil change was completed, in just under an hour, I added in air filter change for both the engine and cabin. They completed this additional service in under an hour as well.

6/30/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

RICHMOND HILL, GA

Brandon B|2025 Chevrolet Trax

Confirmed Sales Customer

6/28/2025

They were very helpful and was determined to provide me with what I needed.

HAMZA CHANNAJ

6/30/2025

Brandon, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GUYTON, GA

Patrick G|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/29/2025

It was absolutely amazing, great hospitality!

HAMZA CHANNAJ

6/29/2025

We are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SAINT HELENA ISLAND, SC

Brenda L|2024 Chevrolet Trax

Confirmed Service Customer

6/29/2025

They did my maintenance check up. They also installed my all weather cargo mat. All was done to my satisfaction.

6/30/2025

Brenda, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GARDEN CITY, GA

Jeffrey B|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/29/2025

Always excellent customer service!

6/30/2025

Jeffrey, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SWAINSBORO, GA

Justin C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/29/2025

Always friendly staff. Helpful and they try working on getting you in and out

6/30/2025

Justin, we're happy you found our staff to be so supportive during your experience here at Vaden Chevrolet Savannah. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Carroll C|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/30/2025

From the General Manager, to the Sales Manager, to the Sales Specialist and everyone else involved it went great. Andrew Harell was my Specialist and was great. I had been purchasing vehicles from Vaden of Pooler but the GM said he wanted to earn my business back and they did.

ANDREW HARRELL

7/1/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Vaden Chevrolet Savannah

Business Response

SAVANNAH, GA

Jessica C|2024 Chevrolet Trailblazer

Confirmed Service Customer

7/1/2025

Easy in and out. Got it done in less than 2 hours!

7/3/2025

Jessica, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LAWRENCEVILLE, GA

Teeo C|2024 Chevrolet Corvette

Confirmed Service Customer

7/1/2025

Great customer service representatives

7/4/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HINESVILLE, GA

Clara A|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

7/2/2025

The Service Department staff was very accommodating. They addressed all of my concerns and everything was done in a very timely manner.

7/4/2025

Clara, we're happy you found our staff to be so supportive during your experience here at Vaden Chevrolet Savannah. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Bethany M|2022 Chevrolet Suburban

Confirmed Service Customer

7/2/2025

Cindy, my service representative is absolutely wonderful. She is very good at communicating and amazing. Amazing person. I believe she always takes care of me to make sure that my needs are met and she works very hard to make sure I get a loaner vehicle matches my suburban so I can work in it and carry my family around. Y’all have an amazing Employee.

7/4/2025

Bethany, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!

Business Response

SAVANNAH, GA

Adrieanne G|2022 Chevrolet Malibu

Confirmed Service Customer

7/2/2025

My overall experience was 100% satisfaction. Service department was phenomenal my wait time was as expected.

7/4/2025

Adrieanne, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Vincent S|2010 Chevrolet COBALT

Confirmed Service Customer

7/2/2025

Kevin was very friendly and helpful! The whole process was easy and seamless

7/5/2025

Vincent, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Chevrolet Savannah! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SAVANNAH, GA

Janna M|2025 Chevrolet Tahoe

Confirmed Sales Customer

7/3/2025

Makala was wonderful and helped us with all of our questions and concerns. She went above and beyond to get us the vehicle we wanted and in our price range. We will definitely be recommending her for future purchases for our friends and family!

MAKALA CHANNAJ

7/6/2025

Janna, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Chevrolet Savannah! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DOUGLAS, GA

Steve L|2021 Chevrolet Corvette

Confirmed Service Customer

7/7/2025

Great communications.

7/8/2025

Steve, your satisfaction is important to us, so we want to sincerely thank you for choosing Vaden Chevrolet Savannah and we hope to see you again soon!

Business Response

SAVANNAH, GA

Tiki A|2025 Chevrolet Trax

Confirmed Sales Customer

7/7/2025

Good!

WASSIM NADIR

7/8/2025

Tiki, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MIDWAY, GA

Dalton T|2024 Chevrolet Trax

Confirmed Service Customer

7/9/2025

Things went great! All prrso,el at dealership did an excellent job!

7/10/2025

Dalton, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SPRINGFIELD, GA

Kelli H|2022 Chevrolet Camaro

Confirmed Service Customer

7/10/2025

Always prompt. Always attentive. There is another dealership closer to me but I drive to the Savannah dealership because of the excellent service they provide.

7/13/2025

Thank you for choosing Vaden Chevrolet Savannah as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

pooler, GA

Kelvin S|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/10/2025

the service agent was very professional.

7/13/2025

Kelvin, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Virginia S|2018 Chevrolet Volt

Confirmed Service Customer

7/10/2025

Emilee was fantastic from start to finish. She was very professional while being warm, patient, and helpful throughout the process. Her recommendations were clear and useful as I navigated my service.

7/13/2025

Virginia, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Chevrolet Savannah! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Jona D|2025 Chevrolet Trailblazer

Confirmed Sales Customer

7/11/2025

Friendly, helpful and worked with my budget.

TROY ALFORD

7/14/2025

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

GUYTON, GA

Colleen B|2025 Chevrolet Trax

Confirmed Sales Customer

7/14/2025

I contacted the Internet Sales Department online to schedule an appointment for my trade in. Shanna and Pierna stayed in communications with me up until I came in for my actual appointment. I was met by Joshua in the parking lot and he immediately began working on my behalf to get me into a vehicle. I was at the dealership less that 3 hours and left with a new 2025 vehicle that I was satisfied with. Everyone from the Internet Sales Teams to the Finance Department was professional and worked in a timely manner to get me in and out while meeting my needs. I could not have asked for a better experience.

JOSEPH KEIGHAN

7/15/2025

Colleen, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

William S|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/14/2025

Great place great experience

ANDREW HARRELL

7/15/2025

William, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!

Business Response

SAVANNAH, GA

Thea Rashida A|2019 Chevrolet Equinox

Confirmed Service Customer

7/14/2025

Very organized and efficient. Love taking my care there and knowing that it’s in great hands

7/15/2025

Thea, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

SAVANNAH, GA

Kimberly S|2021 Chevrolet Traverse

Confirmed Service Customer

7/14/2025

It was ok,but the system was down to pay your invoice

7/15/2025

Kimberly, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Tonya T|2025 Chevrolet Trax

Confirmed Sales Customer

7/14/2025

Hamza (our salesman) was great. He really made made our purchase an amazing and simple procedure

HAMZA CHANNAJ

7/15/2025

Tonya, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Chevrolet Savannah! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Brian M|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/15/2025

Great service from Emily. Thank you

7/16/2025

Brian, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

SAVANNAH, GA

Debbie M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/30/2025

Great

KEAN WILLIAMS

7/17/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

POOLER, GA

Schiavonne S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/17/2025

Prompt and accommodating

7/20/2025

Schiavonne, your satisfaction is important to us, so we want to sincerely thank you for choosing Vaden Chevrolet Savannah and we hope to see you again soon!

Business Response

SAVANNAH, GA

David W|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/18/2025

Short wait time was informed of what was being done. Customer service was excellent.

7/21/2025

David, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Peggy H|2020 Chevrolet Equinox

Confirmed Service Customer

7/21/2025

From out of state and took me in that day but took 3 days to get to my car. Said it was battery, I told them 3 other mechanics said it was not. Something is draining the battery. Noooo, it is the battery.....They replaced battery and $$$ away I went. Battery dead again and off my car goes again to another dealership

7/22/2025

Peggy, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at (912) 925-9393 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

college station, TX

Gregory B|2022 Chevrolet Tahoe

Confirmed Service Customer

7/21/2025

Great customer service

7/22/2025

Gregory, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Brian C|2024 Chevrolet Corvette

Confirmed Service Customer

7/21/2025

first class job. Emilee did an awesome job, and great communication.

7/22/2025

Brian, thank you for your kind review; we are happy to pass along your comments to Emilee here at Vaden Chevrolet Savannah - Service! We look forward to your next visit! Take care!

Business Response

SAVANNAH, GA

Garner C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/21/2025

Service was great, My Service advisor was fantastic.

7/22/2025

Garner, your satisfaction is important to us, so we want to sincerely thank you for choosing Vaden Chevrolet Savannah and we hope to see you again soon!

Business Response

SAVANNAH, GA

Mark P|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

7/21/2025

It was a great experience.

7/22/2025

Mark, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

METTER, GA

Janet M|2023 Chevrolet Trailblazer

Confirmed Service Customer

7/22/2025

I was met immediately upon arrival and checked in for appointment. I was kept informed of status and vehicle was completed and delivered back to me with a full explanation of services performed and results of inspection in a prompt and courteous manner.

7/23/2025

Janet, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Chevrolet Savannah! We sincerely value your business and look forward to your next visit!

Business Response

SPRING COAST SPRINGS, FL

William D|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

7/24/2025

There is a need to streamline the time process for repairs.

7/25/2025

William, your satisfaction is important to us, so we want to sincerely thank you for choosing Vaden Chevrolet Savannah and we hope to see you again soon!

Business Response

SAVANNAH, GA

Jekyria B|2018 Chevrolet Malibu

Confirmed Service Customer

7/25/2025

Very helpful for the past 5 years that I have been serviced.

7/27/2025

Jekyria, your satisfaction is important to us, so we want to sincerely thank you for choosing Vaden Chevrolet Savannah and we hope to see you again soon!

Business Response

Savanah, GA

Tammy F|2018 GMC Acadia

Confirmed Service Customer

7/25/2025

It was great dealing with Cam. She was pleasant and informative. They were able to get things completed faster than initially quoted.

7/27/2025

We're glad everything was completed quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

savannah, GA

Elizabeth C|2021 Chevrolet Equinox

Confirmed Service Customer

7/28/2025

Kevin and Damian made sure everything was taken care of and had the car waiting on me on arrival

7/29/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

HINESVILLE, GA

James L|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

7/28/2025

Your service people are the nicest people to deal with and they explain everything clearly to you thumbs up

7/29/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Vaden Chevrolet Savannah - Service and we hope to see you again soon!

Business Response

SAVANNAH, GA

Tyree B|2025 Chevrolet Traverse

Confirmed Sales Customer

7/28/2025

Our sales rep Joe was just great from the beginning to the end ! I forgot Big guys name in finance but they both did an awesome job ! 10/10 would DEFINITELY recommend!

JOSEPH KEIGHAN

7/29/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

BLOOMINGDALE, GA

Richard H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/28/2025

Service was great.Set me up with a rental ASAP.Had my truck back fast.

7/30/2025

Richard, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Vaden Chevrolet Savannah - Service and we hope to see you again.

Business Response

SAVANNAH, GA

Keisha Lynn R|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/29/2025

You all had my car for a week and never got the desired work done (which was supposed to be a check of the electrical system to be sure there wasn’t something wrong draining the battery). I eventually just had them replace it with a new battery, and I’m hoping something isn’t wrong that will make the new battery die too.

7/30/2025

Keisha, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (912) 925-9393 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

POOLER, GA

Ava F|2012 Chevrolet Equinox

Confirmed Service Customer

7/30/2025

My service representative, Brandon, kept me up to date with what was going on with my car the entire time that I was there. He made sure I understood what service was recommended and the estimated cost.

7/31/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Garner C|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

7/30/2025

Andrew Harrell and Neal Wilson made it a very easy process.

ANDREW HARRELL

7/31/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Keysha G|2024 Chevrolet Trax

Confirmed Service Customer

7/30/2025

Did a great job on the oil change and the recall. But the only problem is what schedule appointment and have someone there 3 hours. Did I make sense

7/31/2025

Keysha, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (912) 925-9393 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

SAVANNAH, GA

Steve B|2023 Chevrolet Equinox

Confirmed Service Customer

7/30/2025

Vehicle broke down while out of town for business on Monday 07/14/25. Chevy Warranty Dispatched Tow firm didn't show up for over five and half hours and I managed to get the vehicle over to the dealership right before service closed. Prior to that, I called the dealership service dept. around 4pm and was told that there's no option to look at the car for at least six days since I don't have an appointment. I explained the situation that I don't live here and was traveling for work. Vehicle dropped off after service hours (around 730pm) and notes were put on the envelope for the key drop stating that I live three hours away and needed the vehicle looked at. Family member drove from out of town and took me home. Call received the next day stating that it would be the following Monday before the vehicle was even looked at since I appointments are how business is handled as explained. Call received on Wednesday 07/16/25 asking to confirm my appointment for Saturday after knowing the car was already there and undriveable and I didn't live there either. That's a bit insulting. A few days later, I get a call stating that they will look at on Monday since all of their diagnostic techs are out this week. Monday comes and no call about the car. Tuesday 07/22/25, I receive a call that the fuel pump is the source of the issue and they'll order parts and work towards getting it fixed. Explained as a simple repair to which I found out later that there's a service bulletin for this and it's a known common issue. Was told that likely Friday 07/25/25 for the car to be ready. No call on Friday so I drove down to get an update and was in town for work in a rental (2 weeks almost at this point). Arrived and was told that the handling person was at lunch and that no one really had an answer about the repair timeline but guessed it would be Monday. Got a call after leaving stating that it would be ready maybe on Tuesday 07/29/25. Finally got the call on Tuesday that it was ready. Picked up the vehicle today and was asked to sign that I agree to the dealership working on the vehicle and making necessary repairs. I signed that I picked it up since that seemed like an afterthought now that repairs were done. Overall, I would assume that there's an option to prioritize situations if someone is from out of town and needs the transportation instead of putting it off for almost a full week and then taking over a week to repair and call back for completion. What if I didn't have someone within three hours to come and get me? I was professionally told that there's nothing that could be done about that from the service department. I guess I would just have a hotel for two weeks while we waited? Overall, I wouldn't purchase a Chevrolet if the dealership is supposed to be the brand representative for the company and this is the way things go when something's wrong.

8/1/2025

Steve, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (912) 925-9393.

Business Response

MARTINEZ, GA

Darien F|2019 Chevrolet Equinox

Confirmed Service Customer

7/31/2025

Great service. Decent wait time.

8/3/2025

Darien, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Jona D|2025 Chevrolet Trailblazer

Confirmed Service Customer

7/31/2025

Quick and efficient

8/3/2025

Jona, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GUYTON, GA

James B|2011 GMC Sierra

Confirmed Service Customer

8/1/2025

I took my vehicle in to get serviced and aligned. There were few things found upon inspection, one part was supposed to be on Tuesday and wasn’t there until Wednesday. I understand things happen, however, some. If the things I got charged for didn’t seem to happen. Upon the brake cylinder coming in, it was installed and the alignment was the last thing to be done and doesn’t appear to be or the steering isn’t in alignment with the wheels. I also had a right front TPM replaced and I had the right front indicator light going off before I got to the house and it has been lighting up continuously since. I just spent over $4,000 and now question what was done and what wasn’t, was it just lack of detail from the tech? Or was it even done. I’ve been coming here for years and this is the treatment I get for loyalty. I have no issues with the employees in the service line, Brittany and staff are more than pleasant and very helpful. The quality coming from the technicians is sorely lacking.

8/4/2025

James, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (912) 925-9393 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

SAVANNAH, GA

Stacie Y|2023 GMC Yukon

Confirmed Service Customer

8/4/2025

On schedule, communication was good and service completed timely

8/5/2025

Stacie, We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Vaden Chevrolet Savannah

Business Response

SAVANNAH, GA

Jamekia P|2012 Chevrolet Equinox

Confirmed Service Customer

8/4/2025

-I am highly disappointed to see that there is now a 3% surcharge for those of us who use credit/debit cards, knowing that this is the way most customers pay these days. Very concerning. Other options and a notice of this should have been communicated well in advance to patrons (via email or with appointment setting) so that we were/are fully aware---other options should be available---ie paypal, Zelle or something that does not cost a surcharge. Most people do not carry cash. -I am disappointed that no one checked to ensure that the coffee stations were fully stocked before patrons came in that morning for appointments--ie no cups, had to be requested; no stir sticks and one coffee station had no sugar alternatives available. This is a value add and I skipped Starbucks in anticipation of this---I will note that cups were brought out once notified. -It would be good to have toilet seat covers in the restrooms which is the norm these days in most establishments. -It was initially recommended after the inspection that I needed my spark plugs replaced only for me to advise that they were paid for to be replaced last year during my visit around the same time. I know that oversights happen; however, you can imagine that this is not the time or place for such an oversight. The young lady did locate the information and removed the recommendation accordingly. And I will say she was very attentive to me, engaged well and offered good customer service. I had expected to be assisted by Damien, however, unfortunately, he was not there the day of my visit. I would also like to mention that I miss Bob who used to be back in Service years ago. He is truly missed. -With the prices noticably higher, and no good summer service specials posted as normal on the day of my visit (ie oil change with free rotation specials, etc...), it is concerning that I have to point out these other things in light of the costs that are being paid. -Last, I am used to my tire pressure being checked and all tires to be at the specified psi after visits; however, this time, all were not as such and from my perspective did not appear the pressure was checked as they all were different (33, 34, etc...---normal is 35), it is my hope that my tires were indeed rotated as was requested/paid for. -The service department and staff have always been what made me like coming to Dan Vaden and would be the only reason for me to consider another Chevrolet/GMC vehicle. -Thanks in advance for allowing my feedback.

8/5/2025

Jamekia, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (912) 925-9393 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

SAVANNAH, GA

Terry B|2019 Chevrolet Blazer

Confirmed Service Customer

8/5/2025

Fast, compassionate, thoughtful people convinced me that I was safe under their care. These conditions are extremely important for senior citizens.

8/6/2025

Terry, we are very happy to have provided you with such a positive experience! Thank you for choosing Vaden Chevrolet Savannah and we hope to see you again.

Business Response

SAVANNAH, GA

Mark C|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/9/2025

Great service and communication

8/11/2025

Mark, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

POOLER, GA

Fedaire J|2019 Chevrolet Equinox

Confirmed Service Customer

8/9/2025

Good

8/11/2025

Fedaire, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Bryan M|2025 Chevrolet Traverse

Confirmed Sales Customer

8/9/2025

I was very indecisive, but Joseph was very patient with me. He made sure I got everything I wanted and everything was done within 48 hours! Im really happy with my car!

JOSEPH KEIGHAN

8/12/2025

Bryan, we're happy you found our staff to be so supportive during your experience here at Vaden Chevrolet Savannah. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RINCON, GA

Michelle P|2024 Chevrolet Tahoe

Confirmed Service Customer

8/10/2025

Good

8/12/2025

Michelle, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (912) 925-9393 so we can assist you further.

Business Response

Richmond hill, GA

Sahadat K|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

8/10/2025

Comfortable place to wait. Tech worked through lunch to complete the job.

8/12/2025

Sahadat, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MIDWAY, GA

Thomas B|2025 Chevrolet Colorado

Confirmed Sales Customer

8/11/2025

Salesperson was excellent.

MAKALA CHANNAJ

8/13/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Chevrolet Savannah! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SAVANNAH, GA

Jeann O|2024 Chevrolet Blazer

Confirmed Service Customer

8/11/2025

Brittany took excellent care of myself and my mom's Blazer.

8/13/2025

Jeann, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SAVANNAH, GA

Lori S|2024 Chevrolet Blazer EV

Confirmed Service Customer

8/11/2025

Everyone very nice and accommodating, no complaints.

8/13/2025

Lori, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Dylan H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/11/2025

Big ole rip off trying to upsell me on stuff I didn’t need. Why would a 10$ air filter cost 85$?? If you actually inspected it then there is no reason to upcharge 75$ for labor. 65$ for an engine air filter? Rippppppppp offf. 44$ for valve cleaning? Some made up bs service. You just spray some stuff into the intake you have no idea if anything is getting cleaned or not. On top of that the oil change cost 20$ more than the last time I did it. What a joke

8/13/2025

Dylan, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (912) 925-9393 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

SAVANNAH, GA

Karen B|2026 Chevrolet Equinox

Confirmed Sales Customer

8/11/2025

I was very well satisfied with my purchase. I called and told Mr. Brack what I was looking for and would be there on Saturday. He called me back and said he would have what I wanted if not something better. I got what I wanted and I am well pleased.

JOSEPH BRACK

8/13/2025

Karen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HINESVILLE, GA

Melissa F|2024 Chevrolet Equinox

Confirmed Service Customer

8/11/2025

Great service

8/13/2025

Melissa, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Audrey C|2020 Chevrolet Equinox

Confirmed Service Customer

8/12/2025

It was clean

8/14/2025

Audrey, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Scott M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/12/2025

Ricky and Lavelle were highly professional and we were able to connect and trust.

RICHARD LASSITER

8/14/2025

Scott, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

CLAXTON, GA

Jessica S|2024 Chevrolet Trax

Confirmed Service Customer

8/13/2025

Tire rotation wasn’t fulfilled

8/15/2025

Jessica, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (912) 925-9393 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

SAVANNAH, GA

Jason S|2017 Chevrolet Colorado

Confirmed Service Customer

8/13/2025

Work was done well. Was unfortunate that parts had to be ordered. Everyone was nice and called back when busy.

8/15/2025

Jason, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Vaden Chevrolet Savannah

Business Response

SAVANNAH, GA

Deanna O|2024 Chevrolet Trax

Confirmed Service Customer

8/13/2025

Everything went well. I was very pleased with customer service.

8/16/2025

Deanna, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SAVANNAH, GA

Maria C|2023 GMC Yukon XL 1500

Confirmed Service Customer

8/13/2025

My car still with issues

8/16/2025

Maria, it is disappointing for us to hear that your experience was anything less than great. Please contact us at (912) 925-9393 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

BROOKLET, GA

Jim K|2022 Chevrolet Tahoe

Confirmed Service Customer

8/14/2025

Kevin Davis was my point of contact while my vehicle was being worked on. He was excellent in every regard. He was friendly and knowledgeable and he communicated regularly with updates and new information. Kevin coordinated a rental vehicle for me while my Tahoe was being worked on and he was able to get the vast majority of the repair costs covered under the GM factory warranty. I cannot say enough good things about Kevin he turned a stressful situation into a manageable and easy experience. It was literally the best experience I’ve ever had at a car dealership and I will be buying my next car/truck at Vaden Chevrolet of Savannah because of outstanding customer service I received.

8/17/2025

Jim, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Chevrolet Savannah! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

SAVANNAH, GA

Gregory B|2022 Chevrolet Tahoe

Confirmed Service Customer

8/14/2025

very friendly staff and I got what I needed.

8/18/2025

Gregory, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SAVANNAH, GA

Luis P|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/15/2025

The representative was on point!

8/18/2025

Luis, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

SAVANNAH, GA

Brian H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/18/2025

Even though the weather was terrible, services was beyond great. Mr. Eric worked with me to finally get the truck I've always wanted as a child. I'll definitely come back to work with him as long as I'm in the Savannah area.

JOSEPH BRACK

8/20/2025

Brian, thank you for your kind review; we are happy to pass along your comments to Eric here at Vaden Chevrolet Savannah! We look forward to your next visit! Take care!

Business Response

SAVANNAH, GA

Daronta J|2022 Chevrolet Camaro

Confirmed Service Customer

8/18/2025

Great Job! A bit of a wait time though.

8/20/2025

Daronta, thank you so much for your positive comments about Vaden Chevrolet Savannah! Thank you again for the great review!

Business Response

SAVANNAH, GA

Tonja B|2022 Chevrolet Equinox

Confirmed Service Customer

8/18/2025

The Customer Service received EXCELLENT. This is the service that keeps me (and my family) coming back. Keep up the GREAT work!!!!!!

8/20/2025

Tonja, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Thomas N|2015 Chevrolet Equinox

Confirmed Service Customer

8/18/2025

The staff at my location are personable and helpful , however my original problem has not been solved or repaired . It's been 5 weeks since the original diagnosis that my ABS Control Module needed replacing . (EBCM) It came in and I took the car in for the repair only to find out that the part was damaged in shipment and had to be reordered . I am a bit disappointed / frustrated . The dealership staff offered an apology and I appreciated it . I have gotten good service in the past and hopefully the problem will get resolved soon .

8/19/2025

Thomas, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (912) 925-9393 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

SAVANNAH, GA

Tony B|2021 Chevrolet Traverse

Confirmed Service Customer

8/19/2025

Nothing to tell at this time.

8/20/2025

Tony, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Kolethea M|2021 Chevrolet Equinox

Confirmed Service Customer

8/20/2025

Everyone is always helpful and kind

8/21/2025

Kolethea, thank you for choosing Vaden Chevrolet Savannah as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

SAVANNAH, GA

Joann J|2024 Chevrolet Trax

Confirmed Service Customer

8/20/2025

My service advisor Emille was great and very helpful

8/21/2025

Joann, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

VALDOSTA, GA

Lawrence C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/20/2025

As a new Vaden customer, I was unaware the the dealership would provided Uber service if needed. Nice perk!

8/21/2025

Lawrence, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SAVANNAH, GA

Won E|2024 Chevrolet Trax

Confirmed Service Customer

8/20/2025

Great service and the best advisors

8/21/2025

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

Business Response

SAVANNAH, GA

Dyesheka P|2025 Chevrolet Trax

Confirmed Service Customer

8/20/2025

They were great

8/21/2025

Dyesheka, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SAVANNAH, GA

Shawauna G|2023 Chevrolet Trailblazer

Confirmed Service Customer

8/21/2025

Everything was wonderful the people was real nice. Jenn was amazing I loved how she kept me updated on my vehicle.Great job

8/22/2025

Shawauna, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Chevrolet Savannah! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Dino B|2012 Chevrolet Camaro

Confirmed Service Customer

8/21/2025

I'm not the type of person to make comments on my experiences at a dealership, but I honestly have to say that this was the best dealership I have ever dealt with, Ms. Jennifer Compau, the service representative that took care of me did an EXCELLENT job, she was honest, showed concern and gave me updates on the status of my 2024 C8 Z06, in the end my car was fix and I'm fully satisfied. THANK YOU, JENNIFER!

8/24/2025

Dino, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Chevrolet Savannah - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MIDWAY, GA

Eric Joseph A|2026 Chevrolet Equinox

Confirmed Sales Customer

8/22/2025

Mr nadir was an awesome guy to help me out and the whole crew that put together my deal was outstanding

WASSIM NADIR

8/24/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

GUYTON, GA

Shawn H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/25/2025

Everyone was outstanding in helping find the truck I was looking for. Special props to two folks. Mark Covington and Andrew Harrell. They both did an exceptional job and went above and beyond. Much apppreciated. GO DAWGS

ANDREW HARRELL

8/25/2025

Shawn, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Chevrolet Savannah! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ELLABELL, GA

Robert P|2024 Chevrolet Tahoe

Confirmed Service Customer

8/25/2025

Damien was professional as always. He let me know I needed additional services to my car

8/25/2025

Robert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLOOMINGDALE, GA

Christopher S|2025 Chevrolet Trax

Confirmed Service Customer

8/25/2025

They a great and friendly best job I seen

8/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

David H|2018 Chevrolet Impala

Confirmed Service Customer

8/25/2025

The guy told me they was going to check my fluids and nobody check not 1

8/26/2025

David, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (912) 925-9393 so we can work towards a resolution.

Business Response

SAVANNAH, GA

Suzanne D|2024 Buick Envision

Confirmed Service Customer

8/25/2025

I was able to bring the car in for a repair the same day I called. The repair and adjustment seem to be holding up.

8/26/2025

Suzanne, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Michael W|2024 Chevrolet Blazer EV

Confirmed Sales Customer

8/27/2025

Makala was an excellent salesperson everything went well over my expédition great work from the whole Dan Vaden team

MAKALA CHANNAJ

8/27/2025

Michael, we're happy you found our staff to be so supportive during your experience here at Vaden Chevrolet Savannah. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Shirley P|2025 Chevrolet Trax

Confirmed Service Customer

8/27/2025

Your saleman know his job and doing it great.

8/28/2025

Shirley, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SAVANNAH, GA

Nicki T|2024 Chevrolet Colorado

Confirmed Service Customer

8/27/2025

customer service staff was friendly

8/28/2025

We're happy you found our staff to be so supportive during your experience here at Vaden Chevrolet Savannah - Service. We look forward to your next visit! Take care!

Business Response

SAVANNAH, GA

Larry W|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/29/2025

Service on time

9/1/2025

Larry, your satisfaction is important to us, so we want to sincerely thank you for choosing Vaden Chevrolet Savannah and we hope to see you again soon!

Business Response

SAVANNAH, GA

Mary M|2022 Chevrolet Camaro

Confirmed Service Customer

8/29/2025

Fantastic!

9/1/2025

Mary, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

SAVANNAH, GA

Joseph A|2025 Chevrolet Traverse

Confirmed Service Customer

8/29/2025

Vaden had our 2025 traverse for almost 40 days. Bad transmission positioning sensor, we were told. Turns out GM wanted to replace the transmission. It was replaced, and have had vehicle back a couple of days.

9/1/2025

Joseph, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (912) 925-9393 so we can work towards a resolution.

Business Response

RICHMOND HILL, GA

Christian M|2025 Chevrolet Colorado

Confirmed Sales Customer

8/29/2025

I asked to see a specific Chevy Colorado and I was helped immediately by Wassim. Wassim was friendly and helped me to make the process of purchasing the truck as easy as possible. Thank you!

WASSIM NADIR

9/1/2025

Christian, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

POOLER, GA

Jean B|2022 Chevrolet Equinox

Confirmed Service Customer

8/29/2025

Camberlyn was awesome. The first young lady, when I first arrived was starts to wait on me, got up, walked out the door did not say she would be right back or anything. Camberlyn step right in to help. I can't remember the young lady name that waited on me upon me picking up my vehicle. I told her I need it too. Get my keys so that I can put the groceries in my car out of the rental in my car. She said, okay, and when you finish, you can just come back inside and bring the key .She didn't come outside to check the rental. The towing truck company said they are lazy. They get calls from people all the time saying their car is not there, just because the staff do not want to go outside to look for it. However, overall, Camberlyn was great.

9/1/2025

Jean, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (912) 925-9393 so we may identify ways to improve your experience.

Business Response

SAVANNAH, GA

Calvin B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/30/2025

Warden did an excellent job of explaining the features of my Silverado and worked hard to make sure I received the best deal possible.

WASSIM NADIR

9/1/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

Business Response

LUDOWICI, GA

Richard S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/31/2025

The service was completed on schedule. I really appreciate the service representative keeping informed of the status of the repairs

9/2/2025

Richard, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HINESVILLE, GA

Brian R|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/1/2025

Great staff and easy everything

KRISTINA QUANSTROM

9/2/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

RICHMOND HILL, GA

Patrick S|2025 Chevrolet Tahoe

Confirmed Sales Customer

9/1/2025

We had a phenomenal experience! Eric & the sales manager (I can’t remember his name but I know he was from Detroit!) were both super friendly and professional!

JOSEPH BRACK

9/2/2025

Patrick, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RIDGELAND, SC

Jack K|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

9/1/2025

Very nice and respectful people.

9/2/2025

Jack, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

RICHMOND HILL, GA

Bryan G|2023 Chevrolet Colorado

Confirmed Service Customer

9/1/2025

Great to work with

9/2/2025

Bryan, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

SAVANNAH, GA

Patrick S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/2/2025

Service advisor was great. Only problem I had was the tech broke the fuel filter cap that spilled fuel everywhere that was transferred into my truck seat , door handle , gear shifter , power steps ,steering wheel and exterior of the door. It was able to be cleaned. But could’ve been way bigger of a problem

9/3/2025

Patrick, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Chevrolet Savannah! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SAVANNAH, GA

Martin H|2021 Chevrolet Tahoe

Confirmed Service Customer

9/11/2025

My service person, Camberlyn was excellent. Professional, personable and always kept me updated through the whole service visit.

9/11/2025

Martin, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Chevrolet Savannah - Service! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Savannah, GA

Richard H|2017 Chevrolet Malibu

Confirmed Service Customer

9/12/2025

Services performed were great, completed in a timely manner and they kept me up to date with additional recommended services. Also, they have a friendly staff and clean facilities.

9/15/2025

Richard, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Mary W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

9/12/2025

Just need to keep the snacks stopped up and offer sodas otherwise great service

9/15/2025

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

PORT WENTWORTH, GA

Jessica T|2020 Chevrolet Colorado

Confirmed Service Customer

9/12/2025

I only got a text message. No phone call when additional services were recommended which was surprising. I was never notified when my vehicle was ready. I dropped my vehicle off early around 8:30AM. My appointment was at 10AM. Nobody reached out to me that my vehicle was ready. I checked the link sent to my email to track the service and it never said the service was complete. At 5PM I called and was then told, I could pick it up. More communication would be recommended. I was disappointed with how long the service took.

9/15/2025

Jessica, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (912) 925-9393 so we can work towards a resolution.

Business Response

SAVANNAH, GA

Mike M|2019 Chevrolet Spark

Confirmed Service Customer

9/15/2025

Everyone was friendly and the service person was excellent.

9/16/2025

Mike, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!

Business Response

SAVANNAH, GA

India W|2026 Chevrolet Traverse

Confirmed Sales Customer

9/16/2025

Jaquita was very helpful and made my car purchase easy!

JAQUITA DANIELS

9/17/2025

India, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HINESVILLE, GA

Thomas N|2015 Chevrolet Equinox

Confirmed Service Customer

9/17/2025

My car needs ABS control module replacement . I waited 5 weeks for them to find the part. The part came from another dealership and was damaged. My car is still not fixed . They told me that the part was so far on back order they didn't know when or if they would get the part in . I am driving a car that if I slam on the brakes the wheels would lock up. That's a scary thought . The car only has 25,000 miles!

9/18/2025

Thomas, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (912) 925-9393 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

SAVANNAH, GA

Kaila S|2021 Chevrolet Malibu

Confirmed Service Customer

9/18/2025

Emilee was a wonderful service advisor! She was kind, patient, and very thorough with making sure I got the highest quality of service and products.

GREENSBORO, NC

Robert C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

9/19/2025

It was awesome. Emily was very professional.

9/22/2025

Robert, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Maryah M|2024 Chevrolet Trailblazer

Confirmed Service Customer

9/19/2025

Great customer service

9/22/2025

Maryah, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Timothy M|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

9/20/2025

Service was done in a timely manner

9/22/2025

Timothy, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

SAVANNAH, GA

Ray D|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/21/2025

Great service group clean nice facility -

9/22/2025

Ray, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

RICHMOND HILL, GA

Sahadat K|2019 Chevrolet Equinox

Confirmed Service Customer

9/23/2025

Great customer service!

9/24/2025

Sahadat, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

midway, GA

James L|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

9/23/2025

I had a execelent experience with your service dept

9/24/2025

James, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Kelly F|2024 Chevrolet Trax

Confirmed Service Customer

9/23/2025

Great customer service from Damien

9/24/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SPRINGFIELD, GA

Jazmine E|2024 Chevrolet Trax

Confirmed Service Customer

9/24/2025

Fast and friendly experience as always

9/24/2025

Jazmine, we're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!

Business Response

Savannah, GA

Kenneth R|2023 Chevrolet Camaro

Confirmed Service Customer

9/24/2025

They was nice think

9/25/2025

Kenneth, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Jandiss F|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

9/25/2025

Jen was so very helpful and informative with all information needed. Jen was definitely a pleasure to be helped by, would highly recommend anyone for the sole purpose of her assistance. Wish there was somewhere to give 10++++ stars ⭐️ ⭐️ ⭐️

9/26/2025

Jandiss, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Derico C|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

9/25/2025

I had a great experience with my oil change appointment. Emily was professional, friendly, and made the process smooth and efficient.

9/26/2025

Derico, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLOOMINGDALE, GA

John S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

9/25/2025

Excellent

9/26/2025

John, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

SAVANNAH, GA

Glen P|2024 Chevrolet Corvette Z06

Confirmed Service Customer

9/26/2025

Prompt, professional and courteous serviceEmilee was terrific to work with.

9/28/2025

Glen, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Waarith M|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

9/26/2025

Great experience

9/29/2025

Waarith, your satisfaction is important to us, so we want to sincerely thank you for choosing Vaden Chevrolet Savannah and we hope to see you again soon!

Business Response

savannah, GA

Walter H|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

9/27/2025

We were halfway through a camping vacation when my check engine light came on. I was able to go online and set up an appointment the next morning at 7:30. I met Jen and she processed me quickly and sent my truck back for diagnoses. Marcus quickly determined that I had a coolant leak and it was covered under the power train warranty. Jen told me that she would get the parts the next morning and Marcus should have it repaired that day. She set me up with a rental since we did not have transportation. Jen called me regularly to keep me informed how the repair was progressing so we could inform the campground and our employers if we would be leaving on time or delayed. Marcus worked his magic and we were able to leave on time and return to work on Monday. Thanks to Jen and Marcus for making a potentially stressful situation into a minor interruption!

9/29/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANAPOLIS, NC

Leon R|2018 Chevrolet Colorado

Confirmed Service Customer

9/27/2025

Ms Jen was great, very thorough and kept me informed during the whole process.

9/29/2025

Leon, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SAVANNAH, GA

Robin S|2024 Chevrolet Traverse

Confirmed Service Customer

9/28/2025

I can always rely on the Vaden team to do a great job.

9/30/2025

Robin, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MIDWAY, GA

Robert I|2019 Chevrolet Traverse

Confirmed Service Customer

9/29/2025

I called the Vaden Chevy Service Dept and spoke to Kevin about an issue with my Traverse. He listened well and got me scheduled for service. Kevin used text to keep me informed on the service status and was very responsive from start to finish, including scheduling shuttle service both ways for my pickup. The diagnostics and service were completed on time, which was very important since I was traveling. Thanks, Kevin and the Vaden service team.

9/30/2025

Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Chevrolet Savannah! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

THE VILLAGES, FL

Emmanuel Nereo L|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

9/29/2025

I recently purchased a vehicle and had the pleasure of working with wassim. From start to finish, the experience was smooth, stress-free, and even enjoyable. Thanks again for all the help.

WASSIM NADIR

9/30/2025

Emmanuel, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EDINBURG, TX

Dennis W|2013 Chevrolet Malibu

Confirmed Service Customer

9/29/2025

The service on my vehicle was good The customer service by Damien Gavin’s service advisor was excellent

10/1/2025

Dennis, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

SAVANNAH, GA

Andrea W|2024 Chevrolet Equinox

Confirmed Service Customer

10/3/2025

Everyone was awesome, I mean awesome. They answered all my questions and some. Go Team Vaden

10/6/2025

Andrea, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Chelsea W|2025 Chevrolet Equinox EV

Confirmed Service Customer

10/6/2025

Everyone is so friendly especially Emilee

10/7/2025

Chelsea, thank you for your kind words and this wonderful review! We hope to see you soon!

Business Response

POOLER, GA

Daniel C|2026 Chevrolet Trax

Confirmed Sales Customer

10/6/2025

Wassim was friendly with good rapport. But whomever he brought to try to upsell me the warranty was brash and pushy about it. Was uncomfortable about the other reps insistence on writing another check after having already written one for the agreed price...that or using a card.

WASSIM NADIR

10/7/2025

Daniel, thank you for taking the time to leave us your feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (912) 925-9393 so we can work towards a resolution.

Business Response

SAVANNAH, GA

Brett P|2025 Chevrolet Trax

Confirmed Service Customer

10/8/2025

They made the service prompt and painless.

10/9/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RICHMOND HILL, GA

Cynthia B|2023 Chevrolet Silverado 1500

Confirmed Service Customer

10/8/2025

Emilee was amazing and got me taken care of quickly and efficiently

10/9/2025

We are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

RINCON, GA

Cala W|2013 Chevrolet Traverse

Confirmed Service Customer

10/8/2025

Professionalism, fast, and hospitable

10/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Andy W|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

10/9/2025

It was a rip off!! I asked about replacing a sensor and was told they would look at it. They then replaced it for 265.00 dollars tgat I could have done at Discount Tire for 65.00. Oil change, tire rotation, and TPMS sensor was 440.00. Rediculous. First and last time there.

10/11/2025

Andy, we regret to hear that you had this experience with us. Please contact us at (912) 925-9393 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

savannah, GA

Richard H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

10/9/2025

Was great,no worries.

10/12/2025

Richard, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Russell W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/10/2025

Dan was great! The vehicle no so much!

DAN TANNHEIMER

10/12/2025

Russell, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (912) 925-9393 so we can assist you further.

Business Response

RICHMOND HILL, GA

Thomasina W|2026 Chevrolet Traverse

Confirmed Sales Customer

10/10/2025

Very good

ROBBIE JONES

10/12/2025

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

Business Response

SAVANNAH, GA

Robert P|2024 Chevrolet Tahoe

Confirmed Service Customer

10/13/2025

Got a tire replaced and tag holder ordered

10/14/2025

Robert, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

BLOOMINGDALE, GA

Gerald R|2024 GMC Yukon XL 1500

Confirmed Service Customer

10/13/2025

Spectacular service

10/14/2025

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MIDWAY, GA

Jeff V|2024 Chevrolet Traverse

Confirmed Service Customer

10/14/2025

Service was good, everything explained and good communication

10/15/2025

Jeff, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RICHMOND HILL, GA

Frances Dianne M|2026 Chevrolet Trax

Confirmed Sales Customer

10/14/2025

Nice, friendly & no pressure!!

JOSEPH BRACK

10/15/2025

Frances, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

SAVANNAH, GA

Kaylah S|2024 Chevrolet Trailblazer

Confirmed Service Customer

10/15/2025

What’s are the reasons for appointments? This is the second time I made an appointment & had to wait almost 2 hours to get my car serviced. At that point it cancels out the appointment and I could have just walked in.

10/16/2025

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (912) 925-9393 so we can make your experience a positive one.

Business Response

SAVANNAH, GA

Robert G|2022 Chevrolet Trailblazer

Confirmed Service Customer

10/15/2025

Jennifer at customer service department was outstanding . She kept me informed about the service of my vehicle from day one until my vehicle was ready pickup and told me exactly what was the problem

10/16/2025

We're happy you found our staff to be so supportive during your experience here at Vaden Chevrolet Savannah. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SAVANNAH, GA

Kalilou T|2025 Chevrolet Trax

Confirmed Service Customer

10/16/2025

I really like your service and my vehicle still new like I bought yesterday 😂

10/18/2025

Kalilou, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Ray C|2016 Chevrolet Corvette

Confirmed Service Customer

10/16/2025

Always have a good experience at Dan Vaden Chevrolet. I don't go anywhere else for service.

10/18/2025

Ray, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Gloria B|2017 Chevrolet Cruze

Confirmed Service Customer

10/16/2025

Greetings and environment was good. I had some concerns about inconsistent evaluations. First evaluation was a price that was signed for, then another evaluation later doubled the maintenance and price. I would like to know everything in the beginning. I don't want to be surprised later on.

10/18/2025

Gloria, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (912) 925-9393 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

GARDEN CITY, GA

Robert P|2024 Chevrolet Tahoe

Confirmed Service Customer

10/17/2025

Received very good customer service this time

10/19/2025

Robert, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

BLOOMINGDALE, GA

Claire M|2023 Chevrolet Tahoe

Confirmed Service Customer

10/17/2025

I worked with Kevin on the engine replacement of my 2023 Tahoe due to the engine recall notice. Throughout the entire process, he kept me up to date, went out of his way to get us in a comparable rental vehicle, and was polite and professional the entire time. I thoroughly enjoyed working with him and appreciate all he did, along with the staff at Dan Vaden, who got our issue taken care of as quickly as they could.

10/19/2025

Claire, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Chevrolet Savannah! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

SAVANNAH, GA

Elliot M|2018 Chevrolet Malibu

Confirmed Service Customer

10/17/2025

Damien always does a good job making sure everything is done correctly. I truly appreciate the attention to details and quick service.

10/20/2025

Elliot, we're happy you found our staff to be so supportive during your experience here at Vaden Chevrolet Savannah. Thank you again for choosing Vaden Chevrolet Savannah and we hope to see you again.

Business Response

SAVANNAH, GA

Marvin L|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

10/20/2025

They took care of my break down completely and in a timely manner keeping me informed through out the process. Excellent service!

10/20/2025

Marvin, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GUYTON, GA

Gerald H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/20/2025

Mr. Eric was great and went over everything with us.

JOSEPH BRACK

10/21/2025

Gerald, we're happy you found our staff to be so supportive during your experience here at Vaden Chevrolet Savannah. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

RICHMOND HILL, GA

Arthur N|2025 Chevrolet Colorado

Confirmed Service Customer

10/21/2025

Great customer service/care by: Service advisor- Kevin Davis Thanks 🙏🏽 to all Service Manager

10/21/2025

Arthur, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HINESVILLE, GA

Kevin M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/21/2025

Andrew was great at working with us to get us into the truck we wanted at a price that worked.

ANDREW HARRELL

10/22/2025

Kevin, we're happy you found our staff to be so supportive during your experience here at Vaden Chevrolet Savannah. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SAVANNAH, GA

Thomas W|2018 Chevrolet Traverse

Confirmed Service Customer

10/22/2025

The staff were all very helpful and polite and the job they performed was done quickly and efficiently. I always enjoy the visits when ever I bring one of my vehicles in for service.

10/22/2025

Thomas, we're happy you found our staff to be so supportive during your experience here at Vaden Chevrolet Savannah. We sincerely value your business and look forward to your next visit!

Business Response

SAVANNAH, GA

Terry A|2016 GMC 1500 Sierra

Confirmed Service Customer

10/22/2025

All work done in 4 hrs

10/23/2025

Terry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ELLABELL, GA

Cheryl S|2018 Chevrolet Traverse

Confirmed Service Customer

10/23/2025

Good experience from customer service to maintenance service

10/26/2025

We are so happy to read such a great review about Vaden Chevrolet Savannah! We hope to see you soon!

Business Response

HINESVILLE, GA

Lawrence B|2019 Chevrolet Trax

Confirmed Service Customer

10/24/2025

Jenn is always our advisor at Vaden. When we have to bring our cars in for oil change, or a repair. She is always in communication with us, keep us informed, detailed, and very understanding with all the questions I have. She's the best!

10/26/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Diane W|2025 Chevrolet Tahoe

Confirmed Sales Customer

10/27/2025

Your sales people were excellent and worked with us to get the car we wanted. Warren Nease was very accommodating in working with us. The only thing we had a problem with was feeling forced into buying the extended warranty package because we were told your 3 year/36 month warranty “may not cover the electronics/computer equipment “ and the warranty on the sticker was “limited” up to the discretion of GMC. As we thought about it afterwards, maybe we should have walked away. Time will tell.

WARREN NEASE

10/28/2025

Diane, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

SAVANNAH, GA

George F|2020 Chevrolet Equinox

Confirmed Service Customer

10/27/2025

Quality work, friendly service, great help with Uber transportation

10/27/2025

George, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Earl P|2026 Chevrolet Corvette

Confirmed Sales Customer

10/28/2025

Excellent service

HAMZA CHANNAJ

10/29/2025

Earl, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Vaden Chevrolet Savannah

Business Response

RICHMOND HILL, GA

Angel R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/29/2025

I made and appointment and dropped my vehicle off the night before for that morning. I was advised that it would be a 3 to 4 day wait. On day 4 I called to check the status of my vehicle. I was advised it had not been looked at. When asked to speak to managers, which I was never given the opportunity to, I was advised that they only had one mechanic for the issues I was having. Later that day a test drive was conducted and a test of the transmission fluid. I then was advised that it needed to be put on a lift, but one would not be available until sometime the following week. I would have been out of a vehicle for two weeks and this was just in the inspection phase, not fixing the problem. How can a multi-million-dollar dealership only just have one mechanic for a certain part of a vehicle.

10/31/2025

Angel, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (912) 925-9393 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

SAVANNAH, GA

James M|2009 Chevrolet Silverado

Confirmed Service Customer

10/29/2025

Very expensive

10/31/2025

James, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (912) 925-9393 so we can assist you further.

Business Response

SAVANNAH, GA

Reginald A|2024 Chevrolet Colorado

Confirmed Service Customer

10/29/2025

good

11/1/2025

Reginald, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SAVANNAH, GA

Darrick L|2014 Chevrolet 1500 Suburban

Confirmed Service Customer

10/29/2025

The interaction with employees is always respectful and nice. They keep you informed of your vehicles process.

11/1/2025

Darrick, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Carroll C|2023 Chevrolet Traverse

Confirmed Service Customer

10/31/2025

Excellent as always

10/31/2025

Carroll, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Omar W|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/31/2025

I really appreciate everything that they did for me especially Kevin. He’s a real great guy very helpful and he does show that he cares.

10/31/2025

Omar, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Richard M|2026 Chevrolet Corvette Stingray

Confirmed Sales Customer

11/3/2025

Great buying experience; knowledgeable salesperson; quick and easy buying process.

ANDREW HARRELL

11/5/2025

Richard, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TYBEE ISLAND, GA

Myron W|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

11/3/2025

Friendly and timely.

11/4/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

RICHMOND HILL, GA

John H|2024 Chevrolet Malibu

Confirmed Service Customer

11/3/2025

Excellent

11/4/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

Business Response

SAVANNAH, GA

Cami H|2026 Chevrolet Equinox

Confirmed Sales Customer

11/3/2025

Kean (and the whole team) was so wonderful working a deal that we right for me. I truly appreciate them!

KEAN WILLIAMS

11/5/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

SAVANNAH, GA

Andrea W|2019 Chevrolet Trax

Confirmed Service Customer

11/5/2025

Team Vaden was on schedule and no waiting.

11/5/2025

Andrea, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Cassandra K|2021 Chevrolet Equinox

Confirmed Service Customer

11/5/2025

My experience I got out pretty quick and I definitely love the hospitality thank you all so much

11/6/2025

Cassandra, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SAVANNAH, GA

Richard M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/6/2025

Customer service well appreciated, all details updated

11/7/2025

Richard, thank you so much for your positive comments about Vaden Chevrolet Savannah! Thank you again for choosing Vaden Chevrolet Savannah and we hope to see you again.

Business Response

RICHMOND HILL, GA

Rachel G|2024 Chevrolet Tahoe

Confirmed Service Customer

11/7/2025

Very good. I was accommodated quickly despite not having an appointment. Jenn was an excellent communicator and provided empathy during an ideal time without my vehicle.

11/9/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

savannah, GA

Cynthia B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

11/7/2025

great experience with Troy. Can’t wait to buy the next one with him

TROY ALFORD

11/9/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

RINCON, GA

Belawand J|2018 Chevrolet Tahoe

Confirmed Service Customer

11/8/2025

Some items on the repair estimate sheet I had done at another Chevrolet dealership during the summer 🤔

11/10/2025

We appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SAVANNAH, GA

Helen Y|2025 Chevrolet Tahoe

Confirmed Sales Customer

11/8/2025

Mikala was excellent to work with. She was very informative of our options in purchasing our new Tahoe. Went the extra mile to make the purchase smooth and positive. Always available to answer questions even after our purchase was complete. Excellent customer service

HAMZA CHANNAJ

11/10/2025

Helen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FROSTPROOF, FL

Donna B|2020 Chevrolet Traverse

Confirmed Service Customer

11/10/2025

Very pushy about added services Had my husband sign paperwork when I own the car and my husband has dementia. That was concerning for me

11/11/2025

Your satisfaction is our top priority. Please reach out to us at (912) 925-9393 so we may assist you in moving forward towards a resolution.

Business Response

SAVANNAH, GA

Steven M|2010 Chevrolet Colorado

Confirmed Service Customer

11/12/2025

The multi-point inspection aside from the faults listed were thoroughly captured and explained about next steps to ensure repairs and reliability was paramount.

11/12/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

SAVANNAH, GA

Roxanne R|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

11/13/2025

Everything was great

11/14/2025

Richardson, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

SAVANNAH, GA

Carroll C|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/13/2025

Dalton took great care of my truck as always. Always a pleasure to work with Dalton

11/14/2025

Eugene, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

SAVANNAH, GA

Summer Sarah H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/13/2025

Long time for simple service. Even though I had an appointment. I can go to a drive up location where I don't leave my vehicle and get a more courteous and more thorough customer experience and service than going to the dealership that I purchased the vehicle for. Not only that but the overall price will be cheaper in the end. I really confused me on how things are operated their

11/16/2025

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (912) 925-9393 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

SAVANNAH, GA

Marcus T|2022 Chevrolet Colorado

Confirmed Service Customer

11/13/2025

Jennifer from the service center was a big help very upfront with everything dealing with my vehicle getting serviced.

11/14/2025

Marcus, we are happy to pass along your comments to Jennifer here at Vaden Chevrolet Savannah! We do hope we can be of assistance in the future. Take care!

Business Response

SAVANNAH, GA

Erika A|2025 Chevrolet Trax

Confirmed Service Customer

11/14/2025

Brandon was great. Very nice.

11/17/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Felicia H|2023 Chevrolet Corvette

Confirmed Service Customer

11/14/2025

Very good thanks

11/16/2025

Felicia, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Joseph G|2022 Chevrolet Trailblazer

Confirmed Service Customer

11/14/2025

work was done as promise. Damian helps was professional and prompt.

11/17/2025

Joseph, your satisfaction is important to us, so we want to sincerely thank you for choosing Vaden Chevrolet Savannah and we hope to see you again soon!

Business Response

SAVANNAH, GA

Michael C|2023 Chevrolet Traverse

Confirmed Service Customer

11/15/2025

Great job

11/17/2025

Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Brian M|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

11/18/2025

I was not checked or given updates on my service after waiting 2 hours. I had sent a text to the number provided with no response. On getting back in my vehicle I noticed there was no reminder tag with dates or mileage for my next service, both my steering wheel and seat were adjusted to the point I couldn’t get in the truck without moving it back. The service number tag was left on my seat. This is by far the worst service I have had at this service department.

11/19/2025

Brian, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (912) 925-9393.

Business Response

SAVANNAH, GA

Macy C|2025 Chevrolet Tahoe

Confirmed Service Customer

11/18/2025

I had a great experience with Brandon! He set a shuttle up for me to get to work and back. Very kind and did a great job communicating.

11/20/2025

Macy, thank you for your kind review; we are happy to pass along your comments to Brandon here at Vaden Chevrolet Savannah - Service! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

Savannah, GA

Eugene W|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

11/19/2025

Great Customer Service

11/21/2025

Eugene, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Tristan M|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

11/19/2025

The mechanic did an excellent job on my vehicle and the work was also performed quic

11/21/2025

Tristan, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GUYTON, GA

Won E|2024 Chevrolet Colorado

Confirmed Service Customer

11/19/2025

Service advisors are great, but I don’t have confidence that mechanical work is being done integrity and work that’s said is done is actually being done . I came in for a simple oil change and tire rotation. When I got the truck the tire rotation was not done even though the technician signed off on . I told my advisor and she brought the truck back and got it done for me. So I did get done . People already have a distrust for auto repairs and you like to go somewhere it’s reputable and you know you will get honest and good service. I’ve bought 2 cars in the last 3 years from Dan Vaden and I do it because I like the sales staff and trust the dealership. This is a small an minor incident but small problems can multiply into large problems and leaves me with questions.

11/21/2025

Won, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (912) 925-9393.

Business Response

SAVANNAH, GA

Luis M|2023 Chevrolet Tahoe

Confirmed Service Customer

11/19/2025

Great service

11/22/2025

Luis, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

LUDOWICI, GA

Christopher S|2025 Chevrolet Trax

Confirmed Service Customer

11/19/2025

The service was very good and the employees were very professional all around a very good experience

11/22/2025

Christopher, we're happy you found our staff to be so supportive during your experience here at Vaden Chevrolet Savannah. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Anthony P|2017 Chevrolet Camaro

Confirmed Service Customer

11/20/2025

I had a longer than normal wait just for an oil change but my agent did absolutely wonderful to make things right!!

11/23/2025

Anthony, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Ebony C|2026 Chevrolet Traverse

Confirmed Sales Customer

11/20/2025

It was a great experience. My salesman Mr Robbie was awesome. Very kind and thorough. I’ll be sending customers his way.

ROBBIE JONES

11/23/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

MIDWAY, GA

Justin J|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/21/2025

Wassim Nadir did a phenomenal job walking me through the process. Everything was smooth sailing. The customer service was superb!

WASSIM NADIR

11/23/2025

Justin, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PORT WENTWORTH, GA

Larry B|2025 Chevrolet Equinox

Confirmed Service Customer

11/21/2025

First time there. Everyone was nice and informative. Service was done in the time stated. Thanks

11/24/2025

Larry, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Kevin H|2025 Chevrolet Trax

Confirmed Service Customer

11/22/2025

From the moment Jen met us as we pulled in for our appointment to the moment I stepped in to drive my Trax away I received stellar service that was friendly, thorough and much appreciated. They even detailed the car! Vacuum and clean tires! Plus the electronics were fixed (the lane alert and collision and cruise went out). Jen asked all the right questions and noted all the troubles I was having and called to keep me informed about needed to get a part. She was so thorough -- making sure I did not leave my house keys attached to my fob and asking if I needed a loaner. So happy to have such a great team for my new Chevy Trax right down the street from where we live.

SAVANNAH, GA

Marc W|2022 Chevrolet Blazer

Confirmed Service Customer

11/22/2025

Everything was great, very professional and courteous, finished on time..

11/24/2025

Marc, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SAVANNAH, GA

Lawrence C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/24/2025

Vaden's service managers are always attentive and they finished the job in the time anticipated.

11/25/2025

Lawrence, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

SAVANNAH, GA

Barney T|2025 Chevrolet Corvette Z06

Confirmed Sales Customer

11/24/2025

The staff was excellent taking care of my Car purchase and answering all questions.

KEAN WILLIAMS

11/25/2025

Barney, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Linda L|2026 Chevrolet Equinox

Confirmed Sales Customer

11/24/2025

Robbie was able to help me with everything that needed to be done.

ROBBIE JONES

11/24/2025

Linda, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SAVANNAH, GA

Lisa G|2026 Chevrolet Suburban

Confirmed Sales Customer

11/26/2025

Smooth, easy transaction

WARREN NEASE

11/26/2025

Lisa, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

RICHMOND HILL, GA

Kaylene P|2014 Buick LaCrosse

Confirmed Service Customer

11/26/2025

Was having trouble with the car shutting off after a bit of back and forth about what part we’re actually causing the problem they got it fixed and I’m very appreciative

11/27/2025

Kaylene, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SAVANNAH, GA

Natasha T|2024 Chevrolet Silverado 1500

Confirmed Service Customer

11/26/2025

Amazing experience

11/27/2025

Natasha, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GUYTON, GA

Tonya T|2025 Chevrolet Trax

Confirmed Service Customer

11/27/2025

This is my third time bringing my new 2025 Chevy Trax in for service. I haven’t had this vehicle 5 months yet.

11/28/2025

Tonya, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (912) 925-9393 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

SAVANNAH, GA

Suzanne D|2024 Buick Envision

Confirmed Service Customer

11/27/2025

Service was provided efficiently and professionally.

11/28/2025

Suzanne, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Timothy W|2025 Chevrolet Tahoe

Confirmed Service Customer

11/27/2025

My service advisor, Jeff, was very professional and the dealership had the part I needed for my Tahoe within a day. Jeff had me drop the vehicle at the dealership and was true to his word and had the repair completed in about an hour.

11/28/2025

Timothy, thank you for your kind review; we are happy to pass along your comments to Jeff here at Vaden Chevrolet Savannah! Thank you so much for your feedback! We hope you have a great day!

Business Response

SAVANNAH, GA

Michael S|2025 GMC Yukon XL 1500

Confirmed Service Customer

12/1/2025

Heath and Tc have been great with the whole process.

12/2/2025

Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Chevrolet Savannah! We sincerely value your business and look forward to your next visit!

Business Response

GUYTON, GA

Kelvin J|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

12/1/2025

Jen Compau made sure that we received excellent customer service. She even got us a lift ride to go get us something to eat and back, while we were waiting for the truck to be serviced. And after the service was completed, she had the truck to be washed and vacuumed and it smelled fresh when we got in it. She let us know step by step what was going on with the truck. She showed us that she cared that the truck was serviced correctly.

12/2/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BRUNSWICK, GA

Jeann O|2018 Chevrolet Traverse

Confirmed Service Customer

12/2/2025

Jeff was so helpful in explaining everything my Traverse needed fixed. He also managed all of it with me being out of town and reaching me via phone call.

12/3/2025

Jeann, we're happy you found our staff to be so supportive during your experience here at Vaden Chevrolet Savannah. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SAVANNAH, GA

Sahadat K|2019 Chevrolet Equinox

Confirmed Service Customer

12/3/2025

As always, professional and friendly.

12/3/2025

Sahadat, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

midway, GA

Thomas F|2023 Chevrolet Tahoe

Confirmed Service Customer

12/4/2025

courteous staff and timely repair

12/5/2025

Thomas, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SAVANNAH, GA

Robert F|2017 Chevrolet Suburban

Confirmed Service Customer

12/4/2025

Poor scheduling. Ridiculous pricing. Been buying cars (mostly suburbans) from you since 1979 and having service done with you as well. This has come to an end.

12/5/2025

Robert, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (912) 925-9393 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

ALTOONA, AL

Melissa F|2024 Chevrolet Equinox

Confirmed Service Customer

12/4/2025

Great Service!

12/5/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SAVANNAH, GA

Lucretia H|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/5/2025

Brittany was extremely helpful and professional

12/6/2025

Lucretia, we are so happy to read such a great review about Vaden Chevrolet Savannah! Thank you for choosing Vaden Chevrolet Savannah and we hope to see you again.

Business Response

SAVANNAH, GA

Jessica C|2026 Chevrolet Traverse

Confirmed Sales Customer

12/8/2025

Great experience! The staff was extremely professional and friendly. Made for a great buying experience!

HAMZA CHANNAJ

12/8/2025

Jessica, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MIDWAY, GA

Timothy R|2026 Chevrolet Colorado

Confirmed Sales Customer

12/8/2025

Easy very professional

ANDREW HARRELL

12/8/2025

Timothy, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

TYBEE ISLAND, GA

Jean B|2022 Chevrolet Equinox

Confirmed Service Customer

12/10/2025

Brandon was very polite, courteous, and attentive to explaining everything that was need for my service. He is knowledgeable and compassionate about his job. I applauded this young man with blessings and favor over his life. I like how he acknowledge everyone that came through the door.

12/11/2025

Jean, Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Darryl J|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/11/2025

It was very pleasant

12/12/2025

Darryl, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

EARLY BRANCH, SC

Thomas F|2023 Chevrolet Tahoe

Confirmed Service Customer

12/12/2025

Brandon was very courteous and genuinely cared about the repair of my vehicle.

12/12/2025

Thomas, we're happy to hear you had such a positive experience with Brandon! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SAVANNAH, GA

Tracey R|2024 Chevrolet Trax

Confirmed Service Customer

12/12/2025

The repair took a little longer than I expected but Kevin was awesome with his updates and making sure I knew what was going on. Kevin is pretty awesome 😎

12/12/2025

Tracey, we're happy to hear you had such a positive experience with Kevin! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SAVANNAH, GA

Dianne J|2019 Chevrolet Blazer

Confirmed Service Customer

12/12/2025

Brandon was was very friendly and professional. Will ask for him again.

12/12/2025

Dianne, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MIDWAY, GA

Katherine S|2025 Chevrolet Trax

Confirmed Service Customer

12/12/2025

Staff was Friendly and Service was Fast, will book again.

12/13/2025

Katherine, we're glad everything was completed quickly and to your satisfaction! We're looking forward to your next visit with us!

Business Response

SAVANNAH, GA

Christopher M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/15/2025

I’m tired of trying to to be sold services that don’t need to be done!

12/15/2025

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (912) 925-9393 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

SAVANNAH, GA

Tammy F|2026 Chevrolet Equinox

Confirmed Sales Customer

12/15/2025

Very professional and so easy to deal with

MAKALA CHANNAJ

12/15/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

SPRINGFIELD, GA

Stacey W|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

12/15/2025

Service team was incredibly helpful!

12/15/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

RICHMOND HILL, GA

Margaret H|2020 Chevrolet Impala

Confirmed Service Customer

12/15/2025

Great customer service

12/16/2025

Margaret, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Vaden Chevrolet Savannah

Business Response

BLOOMINGDALE, GA

Matthew H|2021 Chevrolet Tahoe

Confirmed Service Customer

12/16/2025

Brakes didn't pass inspection, but the dealership didn't have them in stock. Had to waste my time and leave vehicle overnight and return the next day(Saturday).

12/18/2025

Matthew, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (912) 925-9393 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

SAVANNAH, GA

Terry M|2021 Chevrolet Traverse

Confirmed Service Customer

12/17/2025

Brittany is always very helpful

12/18/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Kevin C|2022 Chevrolet Traverse

Confirmed Service Customer

12/17/2025

Brittany was great to work with. Had zero problems with the whole process from scheduling to check out.

12/18/2025

Kevin, we're happy you found our staff to be so supportive during your experience here at Vaden Chevrolet Savannah. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Redouane M|2026 Chevrolet Trax

Confirmed Sales Customer

12/17/2025

It was a good experience

HAMZA CHANNAJ

12/18/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Shannon K|2025 Chevrolet Trax

Confirmed Service Customer

12/18/2025

Professional, friendly and timely service!

12/19/2025

Shannon, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SAVANNAH, GA

Cynthia B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/18/2025

Cam is amazing and had my truck ready the next day.

12/19/2025

Cynthia, we're happy you found our staff to be so supportive during your experience here at Vaden Chevrolet Savannah - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

RINCON, GA

Valerie W|2026 Chevrolet Trax

Confirmed Sales Customer

12/18/2025

The sales person Vernisha and Ricky were great! I really appreciate them so much.

RICHARD LASSITER

12/19/2025

Valerie, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

AUGUSTA, GA

Julian E|2023 Chevrolet Equinox

Confirmed Service Customer

12/18/2025

Time

12/19/2025

Julian, thank you; we appreciate your feedback! If you'd be willing to provide more feedback, please reach out to us at (912) 925-9393 so we can assist you further.

Business Response

SAVANNAH, GA

Fay J|2016 Chevrolet Equinox

Confirmed Service Customer

12/20/2025

My service tech Brittany was 5-star!!!

12/22/2025

Fay, we're happy you found our staff to be so supportive during your experience here at Vaden Chevrolet Savannah. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SAVANNAH, GA

Sally T|2018 GMC Yukon

Confirmed Service Customer

12/21/2025

Service completed in a reasonable amount of time. Service tech kept me informed on progress. Don't know if headlights are checked but noticed that a bulb was out the next day.

12/22/2025

Sally, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

Business Response

SAVANNAH, GA

Kellie C|2025 Chevrolet Tahoe

Confirmed Service Customer

12/22/2025

Y'all did great!

12/22/2025

We are so happy to read such a great review about Vaden Chevrolet Savannah! Thank you for taking the time to leave us this information about your recent visit. Take care!

Business Response

SAVANNAH, GA

Leslie T|2010 Chevrolet HHR

Confirmed Service Customer

12/22/2025

Waiting was long then I expect

12/23/2025

Leslie, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

MONTOGMERY, AL

Charles J|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/26/2025

They made sure everything was quick and easy

12/27/2025

Charle, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Joyce J|2024 Chevrolet Trax

Confirmed Service Customer

12/30/2025

Brittany made my visit pleasant with her welcoming and warm approach. I just wish the car itself were like Brittany's professionalism. To Whom It May Concern, I want to begin by acknowledging how pleasant my visit was thanks, to Brittany. Her welcoming and warm approach truly made a difference, and I appreciate her professionalism. However, I am disappointed to share that my experience with the vehicle itself has been extremely frustrating and has caused me real distress. From the very first day of ownership, the car has had a strong, unpleasant odor that I have tried to manage with Lysol, to no avail. I am genuinely worried that the stains in the seats will ruin my work clothing, and it pains me to think I trusted the condition of the vehicle. I am most upset with myself for not leaving the car on the lot at the time of purchase, because I feel that I was not given the consideration of having the vehicle properly cleaned before being displayed or cleaned again at the time of my pick up. In addition, the quality of the ride is concerning — the rear end feels unstable even over minor bumps, and I dread crossing railroad tracks. The audio system does not function properly with my phone, and phone calls through the system are virtually unusable — I can barely hear the other person, and they cannot hear me clearly. These issues are far different from what I experienced with my Cadillac, and they do not align with what I was told by the service department. Because of all of this, I no longer feel I can trust Dan Vaden moving forward. I genuinely believe I could have received a better deal with the same monthly payments elsewhere, and this experience has left me feeling undervalued and disappointed. I do not plan to purchase another vehicle from this dealership, and I hope that sharing this feedback will help improve the experience for future customers. Thank you for taking the time to read and consider my concerns.

12/31/2025

Joyce, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (912) 925-9393 so we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

SAVANNAH, GA

Thien Minh L|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/31/2025

What’s the point of the comment in the appointment scheduling page on the website if it’s just ignored? Service tech was very nice and friendly. The showroom amenity did not offer anything like refreshment or a vending machine. Water machine wasn’t broken and the water bottle wasn’t there. There’s snacks like maybe 3 bags of pretzel. Sale team all greeted and smile.

1/1/2026

Thien, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (912) 925-9393.

Business Response

SAVANNAH, GA

Jona D|2025 Chevrolet Trailblazer

Confirmed Service Customer

1/1/2026

Friendly and efficient

1/1/2026

Jona, thank you so much for the positive review! We hope you have a great day!

Business Response

GUYTON, GA

Deavery S|2026 Chevrolet Traverse

Confirmed Sales Customer

1/2/2026

Ricky Lassiter has given us the BEST experience we’ve ever had. My wife and I plan on coming back to make another purchase with Ricky! His customer service is top tier and he really takes the time to listen and understand what the customer needs/wants and I really felt heard during the entire process.

RICKEY JOHNSON

1/2/2026

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Shawn H|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/2/2026

Everything was just right. Jenn Beavers was top notch on Customer service and making things really good. Thanks Jenn

1/2/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ELLABELL, GA

Marcus S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/2/2026

Jenn was my Service Advisor and was very pleasant and informative. She kept me informed about the recall process. I had to have my engine replaced as part of the recall, and Jenn took care of getting me a rental truck to use. She was attentive to my questions and concerns.

1/2/2026

Marcus, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

RICHMOND HILL, GA

Belawand J|2018 Chevrolet Tahoe

Confirmed Service Customer

1/2/2026

A little long four oil change only however I scheduled my y service during lunchtime

1/2/2026

We appreciate you taking the time to leave us this feedback. If you have any questions, please give us a call. We're always happy to help!

Business Response

SAVANNAH, GA

Tyler K|2019 Chevrolet Tahoe

Confirmed Service Customer

1/2/2026

Took my vehicle in while I was traveling for the holidays, and all necessary repairs were completed by the time I returned. Great customer service and communication throughout the entire process. I’d highly recommend having your maintenance and repairs done with them if you own a GM/Chevy vehicle.

1/2/2026

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

SAVANNAH, GA

Jessica W|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

1/4/2026

Fast and friendly

1/4/2026

Jessica, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Sally T|2018 GMC Yukon

Confirmed Service Customer

1/5/2026

Service was handled well by Brittany. She kept me informed on progress and let me know additional items that needed attention. Found a tire sensor that that had been replaced earlier that needed to be replaced under warranty.

1/5/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

SAVANNAH, GA

Travis W|2026 Chevrolet Traverse

Confirmed Sales Customer

1/5/2026

Everyone that helped did a great job and was very kind

MAKALA CHANNAJ

1/6/2026

Travis, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BLOOMINGDALE, GA

Dianne J|2019 Chevrolet Blazer

Confirmed Service Customer

1/6/2026

I was very pleased with the service, customer service. Everything was nice and professional and friendly.

1/6/2026

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

MIDWAY, GA

Rashawn A|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/7/2026

Crew was very helpful. Got my car in and out.

1/7/2026

Rashawn, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

beaufort, SC

Donald B|2022 Chevrolet Suburban

Confirmed Service Customer

1/7/2026

Everyone was very personable and you are truly treated like family.

1/7/2026

Donald, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

TYBEE, GA

Robert V|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/7/2026

Work completed seems satisfactory. Initial work order was incorrect. Price of services given incorrectly. Time for service given incorrectly. Very little communication from customer service staff. One of the red lined items of things that need to be serviced was done less than 10,000 miles ago.

1/7/2026

Robert, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (912) 925-9393. We look forward to hearing from you.

Business Response

SAVANNAH, GA

Lesia T|2026 Chevrolet Trax

Confirmed Sales Customer

1/8/2026

The car I purchased was within the $28,000.00 range, but I ended up paying over $30,000.00 for it. The original purchase price of the Chevy Trax RS was $24,000.00. My bank, Navy Federal, reports a debt-to-ratio of 125.00. The Sales Manager at Dan Vaden gave me a Debt-to-ratio of 150.00. They chose not to abide by my bank'ss rules with my trade-in. After I thought everything was done, my monthly note was $304.00, the manager of sales made a deal with Truist Bank, which I was not a part of, this increased my monthly payment to over $500.00. By the the time everything was done, my credit had been ran 21 times!! I spoke with Navy Federal, they stated, dan vaden had not completed the process. My initial loan is still with navy federal, dan vaden has not contacted navy federal. They told me they did not like navy federal trade-in policy.

WASSIM NADIR

1/8/2026

Lesia, we absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (912) 925-9393 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

BLOOMINGDALE, GA

Alex S|2024 Chevrolet Corvette Z06

Confirmed Service Customer

1/8/2026

I was met in the driveway as soon as I arrived and the service writer check me in instantly. I received several reminders about the service appointment, which were helpful. Overall, this was an excellent visit Vaden Chevrolet

1/8/2026

Alex, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Colleen H|2021 Chevrolet Tahoe

Confirmed Service Customer

1/8/2026

Great assistance thank you

1/8/2026

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

Business Response

SAVANNAH, GA

Helena S|2021 Chevrolet Malibu

Confirmed Service Customer

1/8/2026

Great customer service

1/9/2026

Helena, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

savannah, GA

Terry M|2021 Chevrolet Traverse

Confirmed Service Customer

1/10/2026

Brandon helps everytime!!

1/11/2026

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Jaylah Isabella S|2026 Chevrolet Equinox

Confirmed Sales Customer

1/12/2026

Makala and Hamza took such good care of me. They would always check in and see how my Trax was doing, and they even helped me get a newer vehicle for a good deal! Their hospitality is amazing, and I’m so glad to work with them whenever I’m in the car market.

MAKALA CHANNAJ

1/12/2026

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

LUDOWICI, GA

Shari P|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/12/2026

It was great

1/12/2026

Shari, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

HINESVILLE, GA

Charlotte W|2025 Chevrolet Traverse

Confirmed Service Customer

1/12/2026

My rep was excellent with keeping me up to date with my vehicle status

1/12/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

SAVANNAH, GA

Kenneth C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

1/12/2026

Good service and great dealership.

1/12/2026

Kenneth, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

RICHMOND HILL, GA

George M|2025 Chevrolet Tahoe

Confirmed Service Customer

1/12/2026

Brittany does a great job making sure each service appointment goes smoothly.

1/13/2026

George, our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!

Business Response

SAVANNAH, GA

Tristen I|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

1/12/2026

Quick and easy service

WASSIM NADIR

1/13/2026

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

GUYTON, GA

Beverly G|2019 Chevrolet Camaro

Confirmed Service Customer

1/15/2026

When I arrived no one walked out and greeted me, so I walked in looking lost then I was asked can I help you, when I stated that I was here for an oil change I was pointed to the direction of another person.

1/16/2026

Beverly, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (912) 925-9393 so we can work towards a resolution.

Business Response

SAVANNAH, GA

Mcarthur K|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

1/19/2026

Salesman Kean made my wait pleasant and got interested in buying another vehicle. The man knows everything about the vehicles they have.

1/20/2026

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Jack K|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

1/20/2026

Respectful and kind people that done a great job

1/21/2026

Jack, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

RICHMOND HILL, GA

Kiara S|2021 Chevrolet Tahoe

Confirmed Service Customer

1/21/2026

My experience at the dealership was great. The staff was friendly, professional, and helpful throughout the process. They answered my questions clearly and made sure I felt comfortable with my decisions. Overall, the process was smooth and stress-free.

1/22/2026

Kiara, we're happy you found our staff to be so supportive during your experience here at Vaden Chevrolet Savannah. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SAVANNAH, GA

Matthew C|2025 Chevrolet Trax

Confirmed Service Customer

1/22/2026

They were wondering an helping with my service.

1/23/2026

Matthew, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

SAVANNAH, GA

Robert C|2024 Chevrolet Blazer EV

Confirmed Service Customer

1/26/2026

Experience was great. I hope next visit we are able to resolve the AC issue, I know it is difficult sometimes to duplicate but now that the manager has seen the issue, we should be able to fix next go around.

1/26/2026

Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SAVANNAH, GA

Gerald L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/26/2026

Not pushey - very kind and respectful

MAKALA CHANNAJ

1/27/2026

We want all our clients to have a comfortable and stress-free experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GLENNVILLE, GA

David S|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

1/26/2026

Absolutely amazing

1/27/2026

David, we really appreciate your feedback! We can't wait to see you again, have a great day.

Business Response

RICHMOND HILL, GA

Christie R|2023 Chevrolet Traverse

Confirmed Service Customer

1/29/2026

I am still having the same issues when I left the lot, I called to let them know and they scheduled an appt I could not make. I am still waiting for a call back. I have however received 3 calls about trading in my vehicle. Communication is key with customers I understand being busy but communication and understanding needs work here.

POOLER, GA